Weave Privacy Policy
Weave is deeply committed to protecting your right to privacy. This Privacy Policy outlines how Weave handles your personally identifiable information ("Personal Data") when you use our website or mobile application (collectively referred to as “Weave,” the “App,” or “Platform”). Please read this policy carefully, as your use of Weave means that you accept and agree to the terms described here.
By using the Weave Website or App, you accept all practices described in this Privacy Policy, including any future updates. This Privacy Policy applies regardless of whether your membership status changes at any point in the future.
Why We Collect Personal Information
In this Privacy Policy, "Personal Data" means any information that can identify you as an individual. We collect and process Personal Data for the following reasons:
- To provide and improve our services, including helping you connect with others who share similar interests or are located nearby.
- To comply with legal obligations.
- To analyze your usage patterns on Weave to improve user experience.
- To allow trusted third-party partners (such as payment processors and storage providers) to process your Personal Data as needed.
We may require your consent for certain activities, such as sending newsletters and promotions. Before using Weave, we ask for your explicit consent to:
- Use cookies and tracking tools.
- Process profile and preference information, including photos and descriptions.
- Process data related to your geolocation.
You have the right to withdraw your consent at any time, but it will not affect any processing conducted prior to the withdrawal of consent.
What Personal Information We Process
When you register on Weave, you will be asked to provide the following details:
- Name, email address, and other contact information.
- Profile details, including photos, bio, interests, location, age, gender, profession, and preferences.
- Optional information such as your relationship status, height, and religion.
You may also register using third-party login services like Facebook or Google. By using such services, you permit Weave to access and process certain Personal Data from your connected accounts (e.g., name, email address, profile picture, etc.).
In addition, we collect technical data such as:
- IP address, device ID, time zone settings, and browser type.
- Customer service history, login information, and interactions on the platform.
- Geolocation data (with your explicit consent).
How We Use Your Personal Data
We use your Personal Data for the following purposes:
- User Profile Visibility: Your Weave profile is visible to other users, including your first name, basic information (e.g., age, profession), and the description you provide. Other users may search and filter based on the information you share.
- Personalized User Experience: We use your profile data to show relevant user matches, suggestions, and event invitations.
- Customer Support: If you contact us for assistance, we will keep a record of your correspondence to provide better service.
- Communication: We may send notifications regarding your account, membership status, new messages, and promotions via email or SMS.
We do not sell your Personal Data to third parties. We only share your information with trusted partners or under legal obligations, and only as necessary to provide our services.
Data We Share With Others
- Other Users: Your profile is visible to other users, and only relevant details (such as your first name, age, and profession) are shared to facilitate connections.
- Third-Party Service Providers: We may share certain Personal Data with trusted third-party partners, such as payment processors, storage providers, and analytics services, to help us deliver our services effectively.
- Legal Obligations: We may disclose your Personal Data if required to do so by law or to protect Weave's rights or users' safety.
Data Security
We take the security of your Personal Data seriously. We use industry-standard security measures such as SSL encryption and restricted access to protect your information. However, please be aware that no online platform can guarantee 100% security, and any transmission of data is at your own risk.
Our employees and contractors only have access to your data on a need-to-know basis, and we regularly review our security protocols to protect against unauthorized access, alteration, or disclosure of your data.
How Long We Retain Your Personal Data
We retain your Personal Data for as long as necessary to provide our services or as required by law. If your account is inactive for five years, your Personal Data may be deleted from our records. You can request the deletion of your data at any time by contacting our support team.
After your account is deleted, we retain a backup copy of your information for a safety retention window of up to three years, but this data will not be visible on Weave.
Your Rights
You have the following rights concerning your Personal Data:
- Access and Rectification: You can view, edit, or delete your personal information by logging into your account.
- Right to Withdraw Consent: You can withdraw your consent to specific processing activities (such as location data sharing) at any time.
- Data Deletion: You may request the deletion of your account and all related data by contacting support.
Geolocation Data
We use your geolocation data to improve the Weave experience by showing you nearby users or events. You can choose whether to share your geolocation, but it will be shared with others who have also opted to share their location. Your exact location is not shared with other users, only an approximate area (up to 0.5 kilometers).
Your Messages and Chat History
We do not share your chat messages with third parties. Chat messages are only processed to provide you with access to your chat history. We use automated tools to filter out inappropriate content, and we reserve the right to remove content that violates our guidelines.
Push Notifications and SMS
With your permission, Weave may send you push notifications about new messages, activity on your account, or suggestions for new connections. You can disable push notifications at any time through the App settings.
By registering, you also consent to receive SMS notifications related to your account or interactions. If you no longer wish to receive SMS notifications, please contact support.
Inviting Friends
You can invite friends to join Weave by sending them an invitation via email, SMS, or social media. When you send an invitation, you confirm that the recipient has agreed to receive such messages from you.
We will not use your friend's contact details for any other purpose. You agree to indemnify and hold Weave harmless from any claims arising out of your invitation to others.
Storage and Transfer of Data
We store your data on servers located in countries outside your country of residence. By using Weave, you consent to the storage and transfer of your Personal Data in accordance with applicable laws and regulations. We use trusted partners and ensure that any data transfers provide an adequate level of protection.
Protection of Minors
Weave does not knowingly collect data from minors. If we become aware that a user is under 18, we will delete their account and data. Parents or guardians who suspect their child has registered with Weave should contact support to request data deletion.
Data Sharing in Case of Business Transfers
In the event that Weave is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred to the new owner as part of that transaction. We will notify you before any such transfer occurs.
Changes to This Privacy Policy
Weave may update this Privacy Policy from time to time. If significant changes are made, you will be notified via the App or email. Continued use of Weave after the changes have been implemented indicates your acceptance of the revised policy.
Who We Are
DINAKARA CONNECTS PVT LTD is responsible for handling your data in accordance with this policy. If you have any questions or concerns, please contact us at teamweave@weweave.life
We reserve the right to modify this Privacy Policy at any time. The latest version will always be available on the Weave App and Website. Please check back periodically for updates.